Shipping Policy

Thank you for shopping with ZuxQari™. This Shipping Policy explains how we process and ship orders placed through zuxqari.com.

Order Processing

Orders are generally processed within 2–4 business days after payment and order verification.

Business days normally exclude weekends and applicable public holidays. During periods of unusually high order volume, processing may take longer.

Shipping Time

Estimated delivery time varies according to destination, shipping method, carrier operations, customs processing, and other circumstances outside our direct control.

Any delivery estimate shown during checkout or provided after shipment is an estimate and should not be considered a guaranteed delivery date.

Order Tracking

When tracking information is available, customers may receive tracking details by email after shipment. Carrier tracking systems may require additional time to display the first update.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

If you notice an error in your shipping information, contact service@zuxqari.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Delivery Delays

Delivery may occasionally be delayed due to weather conditions, transportation disruptions, customs procedures, carrier delays, holidays, or other events beyond our reasonable control.

Customs, Duties and Taxes

Depending on the destination, an order may be subject to customs duties, import taxes, or other fees imposed by local authorities. Unless otherwise stated at checkout, customers are responsible for applicable destination-country charges.

Lost or Delayed Packages

If tracking indicates an unusual delay or you believe your package has been lost, please contact us with your order number and available tracking information so that we can assist with reviewing the shipment.

Damaged Packages

If your order arrives damaged, please contact us promptly and include your order number together with photographs of the product and packaging where applicable.